Cookies and similar technologies

1. General

Our website (www.bigstep.com) and all other registered Bigstep internet domains (containing or ending in .bigstep.com; .bigstep.io; .bigstepcloud.com) use cookies to give our users the best experience while browsing the website. We use cookies to collect information about your device, like IP address, operating system, and browser type.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. Please note that we reserve the right to modify at any time, at our own discretion, this cookie policy and that it is recommended to check from time to time for any such changes. This policy applies to all of the Bigstep domains mentioned above.

2. About cookies

What are cookies?

Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client's computer. The usage of cookies allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie, and so it can carry information from one visit to the website (or related site) to the next. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Can I see/view the cookies I have on my computer?

Most browsers have a configuration screen which allows you to see what cookies have been stored on the computer, and, optionally, to delete them. Note that it is not possible for a website to view cookies set by other sites, as this would represent a privacy and security problem.

When are cookies created?

Writing data to a cookie is usually done when a new website is loaded - for example: after a 'submit' button is pressed, the data handling page would be responsible for storing the values in a cookie. If you have opted to disable cookies, then the write operation will fail, and subsequent visits to our website which rely on the cookie will either have to take a default action or prompt you to re-enter the information that would have been stored in the cookie.

How Long Does a Cookie Last?

The time of expiry of a cookie can be set when the cookie is created. By default, the cookie is destroyed when the current browser window is closed, but it can be made to persist for an arbitrary length of time after that. For example, cookies we use from Google Analytics can last for up to two years.

How secure are the cookies?

Cookies do not in themselves present a threat to privacy since they can only be used to store information that you have volunteered to give or that the web server already has.

3. Types of cookies we use

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by you before the expiry date. On the other hand, a session cookie will expire at the end of the user session, when the web browser is closed.

We use both session and persistent cookies on our website.

We use persistent and session cookies to recognize a computer when a user visits our website, track users as they navigate the website, improve the website's usability and to administer the website, to prevent fraud and improve the security of the website and to target advertisements which may be of particular interest to specific users.

We use Google Analytics to analyze the use of our website. Our analytics service provider generates statistical and other information about website use by means of cookies. The analytics cookies used by our website have the following names: __utma, __utmz, _ceg.s, _ceg.u, _ceir, _ga, _gat. The information generated relating to our website is used to create reports about the use of our website.

Our website also uses third-party cookies, from services such as Crazy Egg, Google Analytics, Google Ads Remarketing. For their Cookie Policies, please visit the websites of the aforementioned services.

4. Blocking Cookies

Most browsers allow you to refuse or to accept cookies; for example:

Microsoft Internet Explorer

To turn on third-party cookie blocking, click the gear icon in the upper-right corner, then click “Internet Options” from the drop-down list.

Click the “Privacy” tab and set it to “Medium High.” By doing this, you will block all third-party cookies.

When you’ve finished, click on the “OK” button to exit the Internet Options and save the changes.

Microsoft Edge

Tap or click on the three dots in the upper-right corner of the browser window. Select “Settings” at the bottom of the menu.

In the settings tab/window?, tap or click on “View advanced settings.”

Now, in the advanced settings, under the Cookies heading, click the drop-down menu and select “Block only third party cookies.”

Close the settings tab/window and Edge will now block third-party cookies.

Firefox

For Firefox, click the three lines in the upper-right corner, then click “Preferences.”

With the Preferences open, note that there’s an option to turn on Firefox’s Do Not Track option. Below the Tracking preferences, click “Remember History” and then select “Use custom settings for history” option.

From the custom history settings screen, click the drop-down list next to “Accept third-party cookies” and then choose “Never.”

Google Chrome

On Chrome for desktops, click the three lines in the upper-right corner, then click “Settings.”

Scroll to the bottom of the settings and click “Show advanced settings” at the bottom of the settings screen.

On the advanced settings screen, click “Content Settings…” under the Privacy heading.

With the content settings open, click the box next to “Block third-party cookies and site data.”

Apple Safari on OS X

On Safari for OS X, you will need to open the Preferences by clicking on the Safari menu, or using the old standard keyboard shortcut “Command +.”

With the Preferences open, click the “Privacy” tab, then under “Cookies and website data” click “Allow from current website only.” At the bottom of the Privacy tab, there’s also an option to turn on Safari’s Do Not Track feature.

5. Deleting Cookies

Google Chrome

Click on the “Menu” tab in the upper-right corner, and select “Settings.” From there, click on “Show Advanced Settings,” at the bottom of the menu, and then “Content Settings.

Chrome gives you four options when it comes to how to deal with cookies. You can store all cookies without discretion, store all cookies but delete them once you close your browser, block cookies entirely (we don’t recommend this), and block third-party tracking cookies.

Click on “All cookies and site data…” to see a list of all the cookies Chrome has stored on your hard drive. From there you can delete specific files individually, or delete everything by selecting “Remove All.”

Mozilla Firefox

Click on the “Tools” menu button at the top, and in the drop-down menu, select “Options.” Navigate to the “Privacy” tab and under “History” set Firefox to “Use custom settings for history.”

Click on “Show Cookies…” which appears once you’ve enabled custom settings for your browser history. From there, you can scroll through a list of cookies accumulated by Firefox, clear them individually or remove them all as a group.

Apple Safari OS X

Click on the Safari menu in the upper-left corner and scroll down to “Preferences.” Alternatively, in the same menu, choose “Clear History,” and you can delete everything in one go, from a variety of time frames. If you would much prefer to have more control over what is deleted, choose the “Preferences” option.

In the “Privacy” section, you can use “Cookies and website data” to dictate whether or not Safari should accept cookies. You can use the option “Remove All Website Data” to remove everything in one fell swoop. Alternatively, click on “Details” to see a list of each cookie stored in the browser.

Microsoft Internet Explorer

Open Internet Explorer, click on the “Tools” menu, and select “Internet Options.”

To delete all cookies, head to the “General” tab under “Internet Options” and then click “Delete…” under the “Browsing History” tab. Check “Cookies and Website Data” and click delete.

Microsoft Edge

Open up Edge and in the top right-hand corner, click on the three horizontal dots. Then choose “Settings.”

On the next screen, make sure “Cookies & Saved Website Data” is checked. Then click “Clear.”

6. Contact Details

For any requests and inquiries, please contact us at privacy@bigstep.com