2021-09-29 12:15:00

Rising EU Infrastructure Demands Met by Bigstep’s Team-as-a-Service Model

>>Bigstep launches new managed services solutions in response to infrastructure challenges seen by European Union companies in 2021

September 29, 2021 - Enterprise grade dedicated server provider, Bigstep, today announced Team-as-a-Service, a 360-degree support solution designed to provide scalable, specialized support teams to compliment Bigstep’s award winning server infrastructure. This new service is in response to the rising complexities seen in Europe when it comes to managing infrastructure during a period of digital transformation and economic instability.

Companies in Europe currently struggle to adopt infrastructure-as-a-service (IaaS) and bare metal due to strict privacy laws and a lack of access to qualified system administrators. COVID-19 caused support requests for infrastructure services to jump by 24%, according to Zendesk. In June, Cloud Infrastructure Service Providers Europe (CISPE), released the first European code of conduct for IaaS providers. While this was an important first step in making it easier for European companies to leverage infrastructure services, there is still a long way to go.

Bigstep Ahead of Demand: Steady Support for EU Organizations for almost a Decade

"Exceptional support and access to managed services have always been at the core of our business. Since Bigstep’s founding in 2013, we realized that offering powerful servers for enterprises that need them simply wasn’t enough. We’ve always aimed to be customer-centric, with industry leading SLA’s, while anticipating and meeting the needs of our wonderful clients" said Bigstep President, John Martis. "In the uncertain times that we live in, remote work is no longer a luxury. Companies depend on these services now more than ever which is why we decided to take it up a notch with our new advanced managed services."

Team-as-a-Service provides comprehensive managed services including installation, configuration, proactive monitoring, and troubleshooting of advanced technologies such as web servers, containers, external backup, big data technologies, and more. This extra support and infrastructure management remove the need for an internal system administrator while providing greater scalability and flexibility to their IT team. Thus, it will enable companies to focus more on innovation than operations.

New Service Offers 50% Discount Bare Metal Services, Customers Rely on Cost Predictability & Key Benefits

As part of the launch of this new service, Bigstep is offering a 50% discount on bare metal dedicated servers to their Bigstep Advanced Managed Services customers. Bare metal servers can dynamically increase storage size to meet needs, offer high speed networking, high availability, and provide cost predictability.

"As European companies search for more flexible options for their technology needs, we see our Infrastructure-as-a-Service offering combined with our advanced managed services as the future of IT. Unlike traditional server providers that can take days or weeks to provision new hardware, our customers can instantly provision new dedicated servers in a matter of seconds without undergoing a complex and expensive update to their infrastructure. Servers can also be automatically scaled up or down in response to your site traffic and our on-demand pricing ensures that you only pay for what you use." said Martis. "This increased freedom can make a big difference to the overall efficiency of a business. Instead of wasting resources on a single in-house specialist, Team-as-a-Service allows companies to benefit from an entire team of experts so they can maintain focus on innovating their business instead of worrying about their hosting infrastructure."

European e-commerce, banking, and big data companies are already benefiting from this new Team-as-a-Service model to gain specialized knowledge at a fraction of the cost. Organizations can learn more about Bigstep Advanced Managed Services and the 50% discount on bare metal servers here.

About Bigstep

Bigstep is a bare metal cloud startup, focused on high performance and low latency workloads headquartered in London, UK, founded by Lucas Roh, the CEO, in 2013. Originally, Bigstep’s primary product, the Metal Cloud was built by a team of technology enthusiasts for running big data workloads which, due to customer demand has since expanded towards general purpose cloud infrastructure utilizing bare metal rather than virtualization. Learn more at https://bigstep.com/.